Last night I was reminded of my conviction that any business model build around mobile is doomed and that advertisers should ignore this medium for the time being.
Last night I was at PaidContent’s successful LDN ContentNext Mixer networking event that had over 350 attendants.
I talked to a number of mobile start-ups everybody I talked was in mobile for some reason). All had good ideas, none where getting traction. Many were desperately trying to find a work around the network operators.
Think about the innovation you’ve seen in the Internet since 1995 (the year Amazon launched and Netscape IPOed). Think of how you use the computer today compared to back then; of all the innovative services that have been launched; about the revolution we have experienced in the way we communicate, share content, find information. To name a few there is: Amazon, Hotmail, online news, eBay, Wikipedia, Yahoo, MySpace, YouTube, Google, Expedia, online banking, Napster, BitTorrent, digg, SecondLife, blogs, email, instant messaging, Skype…
Now think of the innovation you’ve seen in mobiles since 1985 (when mobiles began to be widely available) – and note they had over 10 years head start. Think of how you used your mobile phone then and now : uhh… you probably still use it to make and receive calls and text messages. Okay, to be complete there is a 1% or less sliver of mobile users who are Blackberry users; or who send picture messages, make video calls or watch TV. But, to drive the point home, these services were launched in the last two years or so.
So what happened to all the mobile entrepreneurs? Why haven’t we seen innovation on mobile phones as we say on PCs. The entrepreneurs were snuffed (1). Because they control the network the mobile operators figured they ought to make all the profit from any business using their infrastructure and totally control (own) the user experience (2). I know of three mobile-based start-ups, by friends of mine, all with reasonably good ideas, that fatally partnered with mobile network operators. The exception was – there is always an exception the defines the rule: ringtones.
Mobile network operators were (and are) too greedy. The only entrepreneurial mobile environment is iMode in Japan where DoCoMo charges a lowly 9% commission on sales.
And that’s my point. The only way a mobile-based business can succeed is to avoid, at all peril, the mobile network operators.
Prediction: Until there is widespread WiFi and 3G access to the Internet via mobile phones (in other words, mobile-based business can reach consumers by going around network operators portals) there will be limited opportunities to establish profitable mobile-based businesses. Established companies should steer clear until then.
Observations
(1) The death of innovation in a closed network environment should serve as a warning to US regulators being lobbied by US operators trying to create a two-tiered Internet.
(2) Another, technical reason, is that mobile phones didn’t have a standard operating platform equivalent to Windows and HTML – until the recent arrival of Java enabled phones. However, for years Nokia represented over 60% of the handset market which is big enough a market. So, though the technical conditions for innovation of services on mobile phones was not ideal, it was not unsurmountable.
tags: mobile

3 comments
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November 19, 2006 at 4:51 pm
Mobile Operators are Impediments to Innovation at Orbit Change Conversations
[...] I was sharing my pessimism about mobile operators with a Bangalore based VC recently and he had a look of skepticism in his eyes. I could read his mind. Most likely he was thinking about how the mobile operators are rolling in money (on the back of high subscriber growth in India) and so how could they be evil? Luckily I am not alone in seeing the mobile operators are embodiment of indolence. I came across a good post by Rodrigo Dauster through Carl Long’s blog The Experience Curve. [...]
January 12, 2007 at 8:36 am
Dermacia
Hey guys, this message board software this website runs on, is it something i can buy for my own website or is it propriatary?
March 23, 2007 at 1:29 pm
Sam
What’s needed is someone to come along, and rip up the silly oligopoly the telcos hold around the world, and change the way business is done. Difficult job but needs to be done before they get relegated away as wifi businesses expand.
You know who I reckon could do this? Branson. He could easily create an iPhone killer targeted at his target market, under 30s – integrated social networking, email, maps, games, personalisable, sexy, easy to use, durable and every feature completely integrated. There’s heaps of money to be made, and no one’s really had a serious crack at it. Everyone’s going for the enterprise market, and yes that’s profitable, but so is the under 30s market, especially given we’ve grown up with mobiles and are socially/emotionally/physically dependent on them, like it or not.
Maybe someone should petition Branson and get something going…
Dermacia:
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Sam